See whether the crash occurs in a previous version of SketchUp if you have multiple versions of SketchUp installed on your machine.See whether the crash happens with all SketchUp models or just the one you are working on.See whether the crash is reproducible - i.e., can you repeat it if you do a specific set of steps?.Try running SketchUp with Ruby plugins disabled to see if a Ruby plugin is the culprit.Alternatively, if you just updated your graphics drive and the crash started occurring, try rolling back your graphics driver.Try updating your graphics card driver via the following steps:.Some steps you can do to try to troubleshoot a crash include: Toshiba L50-A-1DN Gaming Laptop 4th Generation Intel Core i5-4200M 15.6 inch HD Display 8GB RAM, 1TB HDD, NVIDIA GeForce GT 740M 2GB Dedicated Graphics, Windows 8.1 I updated my Graphics card driver, and reinstall both SU and Vray, I tried both 20. I use SU pro 2020 and vray, sketchup works fine, I can open Vray Asset editor, but when I hit the render with Vray button, I get bug splat message all the time.